FAQs

IPL stands for intense pulsed light. It uses high intensity light with wavelength range that targets the specific cells in the hair follicles. The light converts into heat energy that shrinks the hair follicles and ultimately leads to the reduction of hair.

IPL works for all except the darkest skin tone. Please refer to the chart on How To Use page to check the skin tone. IPL or Laser targets melanin content which is responsible for color. For dark skin type, IPL device cannot differentiate between skin and hair and can sometime target skin. That is why IPL is not recommended for darkest skin type. 

IPL treatment relies on the melanin in the hair absorbing the light energy. Treatment is most effective on dark hair. It is not effective on very light, red, or grey colored hair.

It is absolutely safe and used by several people worldwide. We recommend you to follow the manual carefully before using it.

Usually IPL treatment takes 12 sessions but you can start seeing the results in 5-6 sessions. However, everyone will see the results at a different time since everyone’s skin tone, hair color, hair growth cycle and body’s reaction to IPL is different.

IPL does not hurt. However it feels like a slight flick by a rubber band which is way less compared the pain during the other hair removal methods.

No, you do not need to wear the eye protection. IPL handset will flash light only when it completely covers the skin. However, you shouldn't try to look at the light directly.

You can use it on any body part. Just do not use it anywhere near your eye.

During the treatment, you can shave. Do not wax or tweeze during the treatment as it can damage the upper layer of the skin. Basically there should not be any barrier between the skin and the handset.

Although there is no evidence of negative effects, It is not recommended to use IPL treatment during pregnancy, or breastfeeding.

IPL can be used over light freckles. Do not use it over dark moles and freckles.

You should not use IPL device over tattoos.

It is not recommended to use IPL until the tan fades. Also, do not go directly in the sun for 48 hours after the treatment

Our handset is powered with 12V supply.

Yes, IPL handset comes with 12 months warranty.

Yes. Our IPL handset is safe and gentle on skin. It is suitable for sensitive skin type.

Do not use IPL if you have epilepsy.

There are no serious side effects of IPL. Redness and swelling is the most common side effect which will quickly subside.

No. None of the hair removal treatment, including clinical laser hair removal, can remove hair permanently except electrolysis. It is permanent reduction but not permanent treatment. You need regular touch-ups.

We advise you to use the handset if you are 16 or older.

This product can last for more than 10 years until you use 500,000 flashes.

Absolutely, this device can be shared.

There is no recurring cost for this device.

It is not recommended for very coarse hair like beard hair.

Absolutely, it is suitable for both men and women.

LED Mask contains 7 different color lights that can make changes to the skin at the molecular level and can help with problems like skin aging, acne, pigmentation, etc.

Do not use the mask if you have Lupus erythematosus, Melasma, Albinism, or Photosensitive skin.

The LED Mask comes with a USB cable that can be connected to the power supply.

The Erikka LED Light Therapy Mask is suitable for all skin types.

The mask is absolutely safe to use at home. It is FCC, CE, and ROHS certified

It comes with eye protection so it is safe for the eyes.

No, the mask is not harmful for hair. In fact some research has shown that LED Masks can help improve hair health.

The mask is not at all painful.

The mask might affect the dosage of Thyroxine that you take to some level. So, we recommend consulting your doctor before using the mask.

Yes, the mask is safe to use during pragnancy.

It takes a minimum of 7-8 weeks to see visible results. It can take longer for the results to be visible as the mask targets skin problems by making changes on the molecular level, a process like this takes time.

If the retinol is not too strong then it is completely fine. Remember, use both the products separately at their own times. Do not apply retinol before using the mask.

If it is a medically prescribed retinol with a strong dosage, you should consult with your doctor.

Erikka LED Light Therapy Mask comes with eye protection. So there is no need to use any other type of protection.

Yes, the mask is suitable for all skin tones.

Anyone above the age 18 can use the mask. Each light in the mask targets a specific issue, so if you are facing one you may use the mask.

We would recommend you to use the mask for 10-15 minutes the mask 4-5 times a week.

It is a one time investment and there is no recurring cost to it. So, it can last for a very long time if kept safely.

The mask is suitable for both men and women.

It is not required to make any changes to your skincare routine while using the mask. You can continue with your usual skincare routine. We recommend using the mask on clean and dry skin. Avoid applying anything on your skin before using the mask.

There is no need to avoid the sun after using the mask. However, we would always recommend you to use sunscreen before going out in the sun.

We have a 7-day return policy on Erikka IPL hair removal handset to check the skin suitablity, which means you have 7 days after receiving your item to request a return. Other products on the store are non returnable items.

It depends on where you are. Orders processed here will take 4-7 days to arrive. Delivery details will be provided in your confirmation email.